Description
Overview and Objectives
The objective of this qualification is to confirm occupational competence and provide learners with the knowledge, skills and understanding of spectator safety. Learners will cover topics such as:
• Preparing stewards and venues for spectator events
• Managing and maintaining stewarding in designated areas
• Managing information for action and decision-making for spectator events
• Developing and sustaining productive working relationships with stakeholders
• Monitoring and solving customer services problems
• Managing initial responses to significant or major incidents and planning for resilience
• Managing risks in crowded places
• Planning for the safety of people at a spectator event
• Managing the safety and security of people at spectator events
